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Eventide NexLog IP-based communications logging systems
help you securely document and retrieve incidents comply
with regulations and improve your facility’s operations
by reliably capturing storing protecting and managing
important interactions and critical data.
The NexLog suite of products includes:
• NexLog Communications Logging Recorders: Linuxhardened
platforms with multiple levels of redundancy.
• MediaWorks PLUS Software: Browser-based replay instant
recall and incident reconstruction software that helps
you find and export recordings faster than ever before.
• Quality Factor Software: Agent evaluation and reporting
for scoring performance and identifying training needs.
• Screen Recording: Captures desktop PC activity
including multimedia interactions. Screen recording helps
supervisors evaluate agents’ performance and skills with
important call-handling & dispatch software applications.
2024-02-23 11:55:17
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